YOUR QUESTIONS, ANSWERED
Helpful answers about treatments, preparation, healing and booking.
Bookings
01 BOOKINGS & GENERAL ENQUIRIES
How do I book an appointment? Send a WhatsApp message with your treatment of interest. The studio will discuss your enquiry and availability. Your appointment is confirmed after the required deposit is received and the studio confirms your booking.
Can I ask questions before deciding to book? Of course. You're welcome to ask about a treatment before making a decision. Contact the studio through WhatsApp or the enquiry form. Sending an enquiry does not commit you to booking.
Where is the studio? Can I walk in? The studio is in Sri Petaling, Kuala Lumpur, Malaysia. It is a private studio operating by appointment only. Please arrange your visit before coming.
How much is the booking deposit? Initial appointments require a non-refundable RM200 deposit per procedure, deducted from the total treatment cost. Appointment slots are held for up to 24 hours while awaiting payment.
Can I reschedule my appointment? Please give at least seven days' notice to transfer your deposit to a new appointment. Changes with less notice or missed appointments result in the loss of your deposit. A new RM200 deposit per procedure is required to book again.
What happens if I arrive late? If you arrive more than 30 minutes late, your appointment will need to be rescheduled. Your deposit will be forfeited, and a new deposit will be required. Please contact the studio as soon as possible if you expect a delay.
02 EYEBROWS
What eyebrow treatments are available? Options include Ombre Powder Brows, Nature Magic Shading, Nature Magic Mix, Hairstrokes Nano and Eyebrow Correction. The recommendation depends on your skin, existing brows and preferred finish.
How do I choose the right brow technique? Send clear photos of your brows without makeup and describe the look you prefer. The studio will assess your existing hair, skin and previous work before recommending an approach.
Can I have a soft, natural-looking result? Yes, your preferred colour, shape and definition will be discussed during the consultation. The design is planned around your features, although healed results vary between clients.
Are eyebrow treatments available for men? Yes. Brow designs can be planned for men, including Hairstrokes Nano. The aim and level of definition will be discussed according to your existing brows and preferences.
Can you correct an old eyebrow tattoo? Please send clear photos before booking. Existing colour, shape and skin condition affect the available options. Some brows may need removal before correction.
Will I need a touch-up? A touch-up may be needed to refine the colour and any areas with lighter pigment retention after healing. One complimentary touch-up is included when completed within three months of your initial treatment. Please contact the studio early to arrange your appointment.
03 EYELINER
What eyeliner styles are available? Options include Lashline Enhancement, Classic Eyeliner, Winged Solid, Winged Sandy and Stardust. These offer different levels of definition and softness.
Which eyeliner style will suit my eyes? The studio will assess your eye shape, eyelid skin, existing work and preferred look. The design and its limitations will be discussed before treatment.
Can I choose a subtle style instead of a noticeable wing? Yes. Ask about Lashline Enhancement or a softer design. Your preferred effect will be considered alongside what suits your eyelids.
Can you work over an old eyeliner tattoo? Send clear photos of both eyes without makeup before booking. Existing pigment, placement and skin condition will be assessed before the studio confirms whether further work is suitable.
How should I prepare for my appointment? Read the PMU Pre & Post Care page and follow the instructions provided for your appointment. Let the studio know about contact lenses, lash extensions or previous eye-area procedures so preparation can be discussed.
How long will the eyeliner last? Longevity varies with skin, technique, lifestyle and individual retention. Maintenance may be needed over time. The studio will explain what to expect for your selected design.
04 LIPS
What lip treatments are available? Options include Aquarelle Lips, Blossom Lips, Dark Lips Neutralisation and Lips Correction. These have different purposes, so the recommendation starts with your bare lip colour and goals.
What is the difference between Aquarelle Lips and Blossom Lips? Aquarelle Lips creates an evenly blended colour across the lips. Blossom Lips creates a soft gradient, with more colour towards the centre and lighter edges. The studio will recommend an approach based on your natural lip tone and preferred finish.
What is Dark Lips Neutralisation? It is a cosmetic tattoo approach intended to balance darker lip tones using selected pigments. Suitability and the possible need for several sessions will be discussed during assessment.
Should I choose USFT or cosmetic tattoo for my lips? USFT Pink Lips Reborn focuses on lightening darkness without adding tattoo pigment. Cosmetic tattoo uses pigment to add colour or balance darker lip tones through Dark Lips Neutralisation. The suitable option depends on your natural lip tone and desired result. Send clear photos of your bare lips for a professional assessment.
Will my healed lip colour look the same as immediately after treatment? The colour usually looks stronger immediately after treatment, then softens as the lips heal. The healed shade varies depending on your natural lip tone, pigment retention and aftercare. A touch-up may help refine the colour.
How many sessions will I need? Dark lip neutralisation and correction cases are charged per session. Other lip colour packages include one initial session and one complimentary touch-up, completed within three months of the initial treatment. Additional sessions can be purchased separately if needed.
05 ADVANCE PMU
What treatments are included in Advance PMU? Options include SMP Scalp Micropigmentation, Hairline Strokes, Hairline Microblading, Panda Eye Camouflage, Scar Camouflage for selected dark scars, Areola Colour Enhancement, Faux Freckles and Eclat Beauty Mark.
What is the difference between SMP and Hairline treatments? SMP uses small pigment impressions to create the appearance of hair follicles. Hairline Strokes and Hairline Microblading create hair-like details. The recommendation depends on the area and the effect you want.
Can Panda Eye Camouflage suit every dark eye circle? Suitability needs an individual assessment. The studio will review the area and explain the approach, limitations and possible need for additional sessions before you decide.
Can every scar be camouflaged? No. The studio considers selected dark scars for camouflage. Please send clear photos and explain the scar's history. Not every scar or skin condition is suitable.
Is Areola Colour Enhancement the same as USFT? No. Areola Colour Enhancement uses cosmetic tattoo pigment to adjust colour, while USFT uses a different approach to address darkness. Your starting colour and goals will guide the discussion.
Can I choose the placement of freckles or a beauty mark? Yes. Your preferred placement, size and colour will be discussed and planned before treatment. Ask about Faux Freckles or clat Beauty Mark during your enquiry.
06 USFT MELANIN GLOW
What is USFT Melanin Glow? USFT Melanin Glow is a skin-lightening treatment for selected lip, intimate and body areas. It uses a manual technique to apply a specialised essence, without tattoo pigment, needles or lasers.
Which areas can be assessed? Areas include the lips, areola, vulva, scrotum, anal area, underarms, neck, elbows, knees and inner thighs. Suitability is assessed individually; not every area or skin condition is suitable.
How is USFT different from cosmetic tattoo? USFT Melanin Glow focuses on lightening existing darkness without adding tattoo pigment. It does not add a selected colour such as pink or red. Cosmetic tattoo uses pigment to add colour or balance existing tones. For lips, the choice depends on whether your goal is to lighten darkness, add colour or both.
When will I see changes? Some clients notice changes within the first two weeks, while others take longer. Tone may continue to evolve over three to four months as you follow your recommendation aftercare routine. The timing and degree of change vary between individuals and treatment areas.
Why is aftercare important? Aftercare is an essential part of your USFT treatment plan. Your routine explains which product to use, when to begin and how often to apply it. Follow the instructions provided for your treatment area and keep your advised follow-up appointments so progress can be reviewed.
How many USFT sessions will I need? Areola, vulva and scrotum: usually one session. Lips: usually one to two sessions. Body areas: usually one to three sessions.
07 TATTOO REMOVAL
Which tattoos can be assessed for removal? The studio offers removal for eyebrow and lip cosmetic tattoos, as well as small body tattoos approximately the size of the lips. Please send clear photos, the tattoo's location and its approximate measurements so the studio can assess suitability before booking.
Do I need to send photographs before booking? Yes. Send clear photos of the existing tattoo without makeup. Include any available details about previous tattoo sessions, correction or removal.
Can a tattoo be completely removed in one session? A single session may not be enough, and complete removal cannot be promised. The response depends on the existing pigment, previous work and individual skin response.
How many removal sessions will I need? The number varies between clients. The studio will discuss an initial plan after assessment and review progress before recommending further sessions.
Can I have a new cosmetic tattoo after removal? Redesign may be possible after sufficient healing and reassessment. The timing depends on the condition of the skin and remaining pigment. Please discuss your goal with the studio before starting removal.
Where can I see removal results and care instructions? Visit the Tattoo Removal page for individual examples and general information. Preparation and aftercare instructions will be provided for your appointment.
STILL HAVE QUESTIONS?
Contact the studio for help choosing your next step.
-06_edited.png)